Key Customer Manager

Location SE-Solna
Requisition ID
Business Area
Business Assurance
Sales and Business Development
Posting Position Type
Permanent Employee
Close Date (dd/mm/yyyy)

Local Unit & Position Description

Are you looking for a great career in sales in a company with a sustainable profile?

Are you looking for a career that combines your ambition to succeed with a positive contribution to society? Can you combine the ability to hunt for new customers with the urge to sell and grow business to our existing customers? Can you manage complex situations and turn them into effective solutions? Can you communicate effectively to stakeholders at all levels? Do you put the customer first when facing a challenge?

Then you might be the sales person we are looking for to grow our large portfolio of customers within a wide range of industries.

Position description:

To succeed in this role you will be expected to manage our growing portfolio of customers in the management certification business and develop new business. Responsible for your own sales budget you will manage some Key Accounts and be targeted on finding new ones. In this position you will manage negotiations and renegotiations of contracts with our customers.


Your main responsibilities are to:

  • Grow and keep own sales pipeline for all customer segments;
  • Follow up on leads from marketing campaigns;
  • Call our existing customers and keep the relation warm;
  • Form a strong pipeline of opportunities entered in CRM and up-to-date with respect to both close dates, probabilities and values;
  • Calculate and prepare quotes;
  • Proactively cal prospects and self-generated target;
  • Conduct customer meeting and sell our solutions;
  • Have overall responsible for the relationship and cooperation with selected Key Customers;
  • Develop relationships, the handle of offers and sales to Customers;
  • Proactively “farm” our existing customers by growing relations and manage customer satisfaction;
  • Manage tenders;
  • Manage data in our CRM system.


Strong sales people have very different backgrounds in our sector. You can have an educational background coming from the technical side or from the commercial business side. The right candidate has the perfect balance between a commercial mindset, a customer focused approached and a good technical understanding of complex business environments.


The right candidate has either a proven track record in a similar role with sales and/or customer service or a technical background with a strong commercial mindset and experience from business development or technical selling.


We expect that you have experience working with CRM systems, SharePoint and Microsoft Office, especially Excel. Our services are highly specialized product that requires you to have good abilities to communicate and sell the value of certifications.

It’s not a condition that you have experience with certifications - most important of all is that you know your sales tools and have the ability to engage in a professional environment with a great focus to meet a variety of requirements for our products. You will of course get a thorough education in our services and will participate in courses where you learn our strategy, services and markets.

Position Qualifications

We are looking primarily for a real customer focused person who has a personal drive for sales, is outgoing and proactive. You can work independently and in a team with the other sale executives in the department.You must have positive and constructive attitude.


From the candidates we expect:

  • To be results-oriented and focused on achieving your goals - as well as your team’s goal;
  • Minimum 5 years of experience within sales and preferably within technical sales, e.g. in either a Consultancy, Health & Safety or compliance capacity;
  • High School diploma as minimum;
  • Ability to work in a structured way with your customers and sales activities;
  • Proactive and positive approach as well as thrive in a sales department, to be target driven;
  • Constructive, solution-oriented attitude and being good at solving complex cases;
  • Ability to successfully handle challenges in cooperation with others;
  • Adherence to the DNV's values;
  • A strong analytical and communication skills; 
  • Fluency in both Swedish and English, in speking and writing;
  • A strong sales skills with a proven track record.


Our Offer:


DNV offers you challenging and rewarding senior management position in an ambitious, dynamic and international environment:

  • Attractive total compensation package including participation in the Sales Incentive Scheme;
  • Work with dedicated and competent colleagues with a high education and specialization level in an international environment;
  • Strong company culture with emphasis on competence development & learning opportunities;
  • Great colleagues who value teamwork and support;
  • 40 hours work week and 30 days annual vacation;
  • Focus on work/life balance;
  • Enjoy attractive pension- and insurance schemes (we have a collective agreement), health care contributions and other local benefits.  

You will be hired on local conditions.

Interviews will be held on an on-going basis.

Expected start date January.


For more information, please contact Country Manager Jesper Ghildiyal, 


Please be informed you may be requested to provide DNV additional documents for a background check.


Union Representative's contact information:
Sveriges Ingenjörer:

Company & Business Area Description

DNV is the independent expert in assurance and risk management, operating in more than 100 countries. Through our broad experience and deep expertise we advance safety and sustainable performance, set industry benchmarks, and inspire and invent solutions.


In Sweden, the Business Assurance team consists of approx. 50 employees, who are located at our offices in Stockholm, Gothenburg and Malmö. Our Sales team consists of 8 people that work alongside other marketing and training professionals.


We are one of the world’s leading certification, assurance and risk management providers. Whether certifying a company’s management system or products, providing training, or assessing supply chains, and digital assets, we enable customers and stakeholders to make critical decisions with confidence. We are committed to support our customers to transition and realize their long-term strategic goals sustainably, and collectively contributing to the UN Sustainable Development Goals.

Equal Opportunity Statement

DNV is an Equal Opportunity Employer and gives consideration for employment to qualified applicants without regard to gender, religion, race, national or ethnic origin, cultural background, social group, disability, sexual orientation, gender identity, marital status, age or political opinion. Diversity is fundamental to our culture and we invite you to be part of this diversity!

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