IT Support Engineer

Local Unit & Position Description

GSS IT Digital Workplace Greater China team manages end user services including GSD, Deskside, IT procurement, local BA specific services and other regional tasks for DNV business in China.

We expect a member of our GSS IT Digital Workplace Greater China team to provide customer-satisfied services to 1000+ users in Greater China together. You will be DNV permanent staff based in DNV Shanghai office. We offer chances on training and personal development based on your competence and performance.

Your key tasks and deliveries:

• Handle the admin associated work for section (including HSE coordination, social activities arrangement, business travel support and etc.)
• Manage IT inventory
• Handle IT hardware and software order for users in Greater China, including order review, order placement, invoice payment, equipment delivery and etc.
• In charge of Veracity support cases
• Assist Deskside support cases
• Involve GSD or Deskside services or new developed services based on team development
• Assist on other assigned tasks according to section needs

Position Qualifications

• Major in computer or associated, minimum bachelor degree is required
• Have proficiency in English – spoken and written is a must
• Be customer-oriented and have effective communication skills
• Attention to details
• Good at time management
• Proficient in Microsoft office suite
• This position accepts fresh graduate. With 1-2 years end user IT support experience is preferred

DNV is the independent expert in assurance and risk management, operating in more than 100 countries. Through our broad experience and deep expertise we advance safety and sustainable performance, set industry benchmarks, and inspire and invent solutions.

The Global Shared Services (GSS) organization within DNV provides high quality, cost effective services and processes within Human Resources, Finance and IT, based on requirements defined by the business areas and Group. GSS also develops central competence for distinct services, projects and development and will support policy, procedures and system implementation on a global, regional, and local level.

GSS is about bringing a team of true process experts together, going for professional service levels at industry standards, and offering centers of expertise for competence based advisory. We are driven by people’s competence and motivation to help and support the business areas. As a member of the GSS community you act in a professional, multi-cultural, competent and service oriented environment with good possibilities to enhance your personal competencies and expertise, and to build a strong network with colleagues around the world.

DNV is an Equal Opportunity Employer and gives consideration for employment to qualified applicants without regard to gender, religion, race, national or ethnic origin, cultural background, social group, disability, sexual orientation, gender identity, marital status, age or political opinion. Diversity is fundamental to our culture and we invite you to be part of this diversity!