We are looking for a highly motivated HR Operations Senior Specialist (APAC) who will deliver day-to-day quality HR services according to legal and company requirements and be the first point of contact with all HR related matters. In addition, you will be responsible for document, personnel and employee data management. You will be also engaged in different improvement initiatives where you will have an opportunity to share and implement your ideas. The role is broad and captures many aspects of HR operational processes, team members may be asked to focus on certain aspects within the role.
In your role you will:
- Communicate effectively both verbally and in written form with employees and managers to understand their queries and respond to them in an effective manner
- Provide end-to-end HR support (Onboarding, Data Administration, Absence Administration, Exit Management, Benefits Administration, support HR Tools & Systems and other employee life cycle activities)
- Listen and understand the voice of the HR customer and represent that to other teams and groups when necessary
- Have a strong focus on customer experience improvement KPIs with high attention to time and quality standard
- Responsible for monitoring usage and improving content on Tier 0 (employee self-service portal) in collaboration with various HR stakeholders
- Work with BA HR and other HR CoEs to support and deliver people priorities of the organization
- Flag pain points and make recommendations to improve the HR services
- Prepare and deliver HR documents to employees or authorities
- Register and maintain employee’s data and personnel files in the core HR system (Oracle HCM) and monitor the upstream & downstream data flow. Ensure frequent review/governance on data quality on all HR Systems (completeness and correctness of data)
- Support benefits administration for pension and employee insurance, including enrolment and termination of eligibility, verify eligibility of staff and dependents and associated invoices, process invoices and charge to department cost centers via invoicing system
- Must maintain a high level of confidentiality and adhere to local and global data protection norms
- Contribute to timely creation and maintenance of HR process documentation (Process Maps, Knowledge Articles, Work Instructions, etc.) and work with regional/global process owners for alignment
- Work collaboratively with other team members within the HR Operations Team to share ideas for the continuous improvement of processes, incl. cooperation with the European Global Centre & Regional Centres / Local Country offices
- Work on improvement and digitalization initiatives
Objective of the role:
The Key Customer Project Manager shall contribute to, drive and support the Key Customer requirements. The KCPM is responsible to coordinate the customer contracts into execution, manages ongoing delivery and project outcome in front of the customer. The role also requires active participation in internal business project enhancement meetings to secure future revenue growth and satisfied customers.
The KCPM is responsible for managing and facilitating efficient two-way communication between the Key Customer and respective internal functions.
The Key Customer Project Manager will report to Operations Manager
The Key Customer Project Manager will be based in our Espoo office.
Tasks may include:
- Owner of overall Key Customer service delivery related to a given contract
- Supports the KCM in customer meetings when it comes to finalisation and operationalities of key customer contracts
- Builds an internal network with DNVGL Units, departments, local leaders and key support team members in order to effectively accomplish goals and initiatives that benefit the Key Customer and DNV GL
- If the project size requires so, the KCPM coordinates other technical managers that can locally support the global engagement with customer’s local subsidiaries or brands
- Creates a Contract Brief with the support of the KCM
- Creates a Service Delivery Plan (scope, context, accountabilities, planning etc.)
- Provides management summary if specifically requested by the customer
- Co-ordinates with finance the invoicing as per contractual terms as well as accounts receivable in coordination with other back-office functions
- Initiates and follows up operational meetings with customers, follows up any customer feedback (incl complaints) and drives the Key Customer satisfaction improvement
- The KCPM is responsible to ensure and improve effectiveness and efficiency of the delivery of services to key customers, cooperating with the Global Sales and KCM Function and Regional teams
- Identifies opportunities to use local/global technology tools and new processes
- Is responsible for the proper implementation of digital tools such as Lumina and eAdvantage
Primary function
The sector Lead stand as line manager for team members and reports to the Resource Manager
The sector lead will contribute to the ICT sales target
The sector lead stands as primary contact to global technical function and Global sector HUB.
The sector lead is responsible for recognizing and implementing sector scheme changes and upcoming new services locally.
The Sector Lead is responsible for the competence and performance of the people in sector team (auditors and subcontractors).
The Sector Lead acts as the liaisons between the management team and the sector team and contributes in an active manner to the development and implementation of strategic plans, tactical plans, and operational plans for the MSC-department.
In close communication and agreement with the Operations Manager and Resource Manager, the Sector Leader holds a delegated authority to instruct and assign auditors and subcontractors to execute tasks and projects to achieve the goals and KPI’s.
The sector lead will also work as an auditor with a max 50% utilisation allocated to audits/trainings
Are you dreaming of joining a company where being data smart is a strategic ambition? And where digital innovation is seen as a key enabler to transform DNV and our industries into sustainable and environmental-friendly operations for the future. We are looking for you!
Why choose to work with us
DNV is a world-leading provider of digital solutions and software applications for the assurance industry with a focus on the energy, maritime, and healthcare markets.
Our solutions are used worldwide to manage risk and performance for wind turbines, electric grids, pipelines, processing plants, offshore structures, ships, and more. Supported by our domain knowledge and Veracity industry data platform, we enable companies to digitize and manage business-critical activities in a sustainable, cost-efficient, safe, and secure way.
Digital Solutions @ DNV facilitates driving business innovation and digital transformation across multiple business areas. We at Ship Product Line are a purpose-driven, global organization where knowledge, innovation, and expertise are at the core. We work towards empowering the maritime industry with digital solutions on modern technology to solve day-to-day problems and deliver sustainable results. Our innovative fleet management solutions consist of the reputable product lines ShipManager and Navigator. Serving the who's who of the worldwide shipping industry, our products are employed on more than 4,000 vessels. Together with us, you will work on exciting technology, helping leading industry companies tackle global transformation.
Are you dreaming of joining a company where being data smart is a strategic ambition? And where digital innovation is seen as a key enabler to transform DNV and our industries into sustainable and environmental-friendly operations for the future. We are looking for you!
Digital Solutions @ DNV facilitates driving business innovation and digital transformation across multiple business areas. We at Ship Product Line are a purpose-driven, global organization where knowledge, innovation, and expertise are at the core. We work towards empowering the maritime industry with digital solutions on modern technology to solve day-to-day problems and deliver sustainable results. Our innovative fleet management solutions consist of the reputable product lines ShipManager and Navigator. Serving the who's who of the worldwide shipping industry, our products are employed on more than 4,000 vessels. Together with us, you will work on exciting technology, helping leading industry companies tackle global transformation.
Are you dreaming of joining a company where being data smart is a strategic ambition? And where digital innovation is seen as a key enabler to transform DNV and our industries into sustainable and environmental-friendly operations for the future. We are looking for you!
Digital Solutions @ DNV facilitates driving business innovation and digital transformation across multiple business areas. We at Ship Product Line are a purpose-driven, global organization where knowledge, innovation, and expertise are at the core. We work towards empowering the maritime industry with digital solutions on modern technology to solve day-to-day problems and deliver sustainable results. Our innovative fleet management solutions consist of the reputable product lines ShipManager and Navigator. Serving the who's who of the worldwide shipping industry, our products are employed on more than 4,000 vessels. Together with us, you will work on exciting technology, helping leading industry companies tackle global transformation.
Are you dreaming of joining a company where being data smart is a strategic ambition? And where digital innovation is seen as a key enabler to transform DNV and our industries into sustainable and environmental-friendly operations for the future. We are looking for you!
Digital Solutions @ DNV facilitates driving business innovation and digital transformation across multiple business areas. We at Ship Product Line are a purpose-driven, global organization where knowledge, innovation, and expertise are at the core. We work towards empowering the maritime industry with digital solutions on modern technology to solve day-to-day problems and deliver sustainable results. Our innovative fleet management solutions consist of the reputable product lines ShipManager and Navigator. Serving the who's who of the worldwide shipping industry, our products are employed on more than 4,000 vessels. Together with us, you will work on exciting technology, helping leading industry companies tackle global transformation.
Do you want to join the world's leading energy consulting firm? Are you committed to addressing climate change? Do you enjoy collaborating with colleagues and clients, and thrive in a dynamic and respectful environment?
Then you may find the position of Senior Engineer Solar & Storage, to be a great fit for you!
DNV GL is seeking a highly motivated and dedicated Engineer to join our Solar and Storage Team in Santiago (Chile) reporting to the Team Leader for Latin-American.
You’d be part of the Southern Europe, Middle East, Latin America, and Africa (SEMELA) Solar & Storage Section. You will be working with diverse customers and colleagues and the role offers an opportunity to be involved in other energy technology related projects.
DNV is the world’s leading renewable energy consultant, and DNV’s SEMELA Solar & Storage Team is growing quickly to meet the expanding demand for expert solar and storage advisory services in the region. We support utilities, regulators, developers, owners and lenders with feasibility studies, technical due diligence, conceptual design & procurement support, and independent technical advisory services for either owner, lender or off taker/procurer/regulator.
In this role you will have a dual responsibility, focusing on both helping with the delivery of solar and storage technical advisory services, and being involved in the service portfolio development and maintenance, through internal development projects and initiatives.
Most of the work will be desk based, but (national and international) travel for site and customer visits will be required at times (estimated at 5% to 20% of your time, depending on the projects you are involved in).
You will learn from solar & storage experts within the company for gathering the enough knowledge and experience to be involved on technical due diligence, conceptual design, technical specifications, design review, construction progress monitoring, testing and commissioning for solar and storage technologies, across the SEMELA region.
Main duties will include, but are not limited to:
- Execute solar and storage related advisory services, as:
-
- Feasibility studies
- Technical due diligences processes
- Project construction monitoring and on-site inspection
- Build an internal network to gain and share knowledge and opportunities
- Service procedures and instructions development through internal R&D Projects and initiatives related to the solar and storage business
DNV Global Centre Finance Gdynia, delivers high quality services to European countries, related to Record to Report process, Accounts Payable and Receivable. Services are rendered in close collaboration with Regional Centres, together developing the Global Shared Service Finance function for DNV.
We are seeking a Management Accountant
for our GSS Finance team based in Gdynia, Poland.
When employed, you will be a part of GSS Finance in Gdynia with focus on management bookkeeping, providing finance advisory services to organization and being involved in financial reporting and compliance process.
To succeed in this role, you should be a team player with excellent communication skills and strong analytical skills. You will be responsible for performing accounting operations. So, you have to be attentive to detail and aware of deadlines.
In your role you will:
- Review balance sheet reconciliations
- Perform quality checks of accounting activities performed by Finance Shared Service Centre in Gdynia
- Respond to requests for ad hoc analysis of various types of financial information utilizing operational and financial analytics
- Ensure month-end, quarterly and yearly tasks deliverables are met
- Assist with audit requirements
- Support journal entry process and month end reporting
- Provide analytical support related to fixed assets
- Monitor compliance with group accounting and reporting standards
- Support implementation of finance, accounting and auditing procedures, as well as work on process improvements
- Establish and maintain appropriate internal control safeguards
The Global Centre Finance will deliver high quality services to North American, Asian and Middle East countries related to Accounts Payable, Accounts Receivable and Record to Report processes. Services will be rendered in close collaboration with the GSS Finance Regional Centres, together developing the Global Shared Service Finance function for DNV.
We are seeking Collection Junior Accountant/Accountant for the Global Centre GSS Finance based in Pune, India.
The Collection Accountant is a member of a team of accountants; contact clients and collect missed and outstanding payments and will report to the Team Leader of the function
To succeed in this role, you need to a team player with ability to create an atmosphere of motivation and enthusiasm to be part of building up the Global Centre. You will play a key role in service implementation of the accounts receivable processes.
Key Tasks:
- Sending email reminders to customers
- Making calls to customers, Handling disputes
- Payment plan handling, administrative tasks
- Preparing write off documentation
- Updating customer master data
- Refund preparation and review
- Perform collection calls on assigned customer accounts
- Process customer credit applications
- Create and maintain customer profiles
- Provide timely and accurate correspondence with internal and external customer
- Smooth closure of the month-end related activities
Objective of the role:
Ensure issuing of certificates in efficient way and with specific focus on suspension, reactivation, withdrawals.
Tasks may include:
- Check that the whole certification process is properly managed in the Production system, according to accreditation rules and procedures related to issuance, suspension, withdrawal and reactivation of certificates;
- Check and correct data errors, when necessary and align the Production system in the pre-technical Review phase;
- Support Local Areas in recovering technical information and facilitates communications with internal and external customers;
- Issue Certificates by using appropriate templates for each Certification Scheme;
- Issue Declarations of Validity and SOA Statement;
- Data publication management.
The planner will be primary responsible for
- Planning and scheduling of audits and trainings for the given portfolio
- Coordinate with other DNV offices/planners for resource requirement in audit/training planning
- Taking care of auditor’s utilization requirement as per given plan
- Planning of audits related to auditor’s qualification and monitoring requirement
- To update/maintain latest customer information into the system
- Project review and project setup
- Support to other processes like sales and invoicing as and when required
We are looking for a Senior Inspection Coordinator for our office in Vimercate, Milan that is motivated to be a part of our growing and competent team. The Inspection Coordinator will be responsible for the coordination of dat-to-day activities of managing inspections and the relationships between coordinators in other offices globally and inspectors as per contractual obligations, gfocusing on key client operations. This covers all activities from sourcing qualified inspectors to approving project reports, a variety of administrative tasks, and following up the financial performance of assignments.
You will be working in projects, ranging from mobilising inspectors on smaller assignmens to coordination of large multi-million dollar projects across several countries. The successful candidate will have some experience with inspection, or similiar activities, such as verification, certification, or testing of material components, processes, or systems and has the ability and willingness to work with modern IT tools. We are preferably looking for someone who knows the drivers in the Energy industry and who are familiar with activities and processes related to manufacturing and fabrication of components and structures.
The ideal candidate will be pro-active, visibale and thorough in approach, with excellent skills in prioritisation.
DNV is one of the world’s leading certification bodies. We help businesses assure the performance of their organizations, products, people, facilities and supply chains through certification, verification, assessment, and training services. Partnering with our customers, we build sustainable business performance and create stakeholder trust across all types of industries.
Do you want to work for a company that is driving the future of Auditing? A company that challenges the status quo and one which dares to be different.
We’re looking for passionate Food & Beverage professionals. Individuals who pride themselves on delivering customer service excellence, the highest levels of quality and expertise, and people who want to be part of a forward-thinking, dynamic global organization.
In this position, you will have an opportunity to work and manage relationships with some of the world’s leading F&B brands. Utilizing your extensive technical skills, you will be responsible for leading and supporting third party audits across Food Safety Schemes such as –SQF, FSSC 22000, and BRCGS.
What You’ll Do
- Performs 3rd party certification audits for US and Canada F&B customers to SQF, FSSC, or BRCGS standards
- Performs 2nd party quality and/or Food safety audits/assessments on behalf of customers and their suppliers
- Maintain schedule of audit activity with customers
- Provide timely and accurate reviews of customer corrective action and closure
- Maintain appropriate audit credentials and pursues advancement of those credentials and other related credentials as needed
- Provides communication of changes and clarification for other Food & Beverage standards offered by DNV to stakeholders
- Works closely with the Personnel Competency Coordinator to advance auditor qualifications
- Works closely with the Food & Beverage Sector Manager on Operations related activities
- Other responsibilities as assigned by management
Based in Lisbon, working for DS ROS, Renewables Project Development team
Digital Solutions is seeking an experienced field sales and business development professional with substantial experience in sales and account management to join our sales team to support the demand for our pipeline integrity solutions in the gas and liquids transmission industry in the United States. The transmission integrity sales manager is responsible for achieving assigned sales targets, account management within the sales territory and delivering new sales related to our pipeline integrity management offerings which consists of software license, software as a service (SaaS), implementation services and training.
The Transmission Integrity Sales Manager contributes to the unit’s goals for order intake, revenues, profitability, and market penetration in North America.
What You’ll Do
- Promote and sell the company’s existing software and delivery services by identifying and managing opportunities in targeted Liquid/Gas transmission pipeline market and geography
- Successfully and professionally manage the entire sales process in accordance with company systems and policies
- Participate in sales forecasting and planning in an effective manner by:
- Consistently building and delivering an accurate opportunity pipeline.
- Assisting with executing short and long-range sales and marketing plans.
- Actively engage with the Sales team and other colleagues, sharing knowledge and ideas in support of profitable growth and customer success.
- Support and promote established relationships with industry and solution partners to maximize sales and sustain a leading position in the market
- Embraces and engages the Challenger Sales Methodology
- Meet or exceed the sales target for our offerings and identify short-term as well as long-term business opportunities via account management activities
- Gather intelligence and obtain a clear and comprehensive understanding of the client's business issues and challenges
- Lead or participate in contract negotiations as required
- Use the CRM tool (Salesforce) to manage and record all stages and activities of the sales cycle
- Develop and grow relationships within the global sales team and actively collaborate and share customer intelligence and opportunities
- Participate in global sales team gatherings and sales initiatives
- Other sales and business development activities as required, in support of company strategies and goals
Are you ready to build and lead a dynamic team in the heart of the maritime industry's digital transformation? DNV's Maritime Communications and Marketing team reinforces DNV's thought leadership and accelerates revenue generation within a maritime industry that shift towards a digital, efficient, and eco-friendly future. We are seeking an ambitious and digitally savvy Head of Marketing Technology and Insights to join our global team located in Pune, India, and report to the Global Head of Digital Marketing and Sales Enablement based in Hamburg, Germany.
About Us:
The DNV Maritime Communications and Marketing team comprises over 30 international professionals responsible for strategy, leadership and marketing communication, branding, digital communications, media relations, PR, social media, and employee communications. Our Digital Marketing & Sales Enablement team is dedicated to driving digital marketing initiatives and generating valuable digital leads and revenue through a digital commerce approach. We collaborate closely with our global sales and business development organization and beyond to optimize the end-to-end omni-channel customer journey.
Key Responsibilities:
- Build and Lead the Digital Marketing Operations and Insights Team: Establish and integrate a high-performing team focused on operational proficiency and data-driven marketingoperations
- Professionalize Digital Marketing Operations: Lead efforts to professionalize digital marketing operations across the MarTech stack in collaboration with the Marketing Campaign team.
- Data-Driven Marketing: Develop and implement a robust data harvesting, aggregation, and analytics strategy, fostering cross-functional collaboration across units along the end-to-end customer journey.
- Digital Marketing Automation: Enhancethe digital marketing automation setup acrosschannel to increase continuous customer engagement, working closely with content and subject matter experts.
- Web Touchpoints Optimization: Drive continuous improvement efforts for our main web touchpoints utilizing CX principles and SEO analytics.
- Support Performance Marketing: Translate marketing concepts into differentiated and effective marketing operations to support our performance marketing efforts.
If you are ready to shape the future of digital marketing in the maritime industry and lead a talented team to success, we invite you to join us. Apply now and be part of our journey towards a digital, efficient, and eco-friendly future for maritime.
As a Area Sales Manager, you will contribute to the goals for market penetration, order intake, revenues and profitability throughout the Greater China area. Your daily tasks will include:
- Develop and execute sales strategies to achieve sales targets and expand market share for Sesam and Bladed software in China.
- Identify and engage potential clients, including engineering firms, research institutes, and other relevant organizations, to introduce DNV's solutions and create new business opportunities.
- Build and maintain strong relationships with existing clients to ensure customer satisfaction and maximize upselling opportunities.
- Conduct product presentations and demonstrations to showcase the features and benefits of Sesam and Bladed software to potential customers.
- Collaborate closely with the technical support and product development team to understand customer needs and offer suitable software solutions for their specific requirements.
- Manage maintenance contracts as a core aspect of the business.
- Keep abreast of industry trends, market developments, and competitor activities to identify business opportunities and maintain a competitive edge.
- Prepare and submit sales reports, forecasts, and other relevant documentation as required by management.
- Represent DNV at industry conferences, trade shows, and networking events to enhance brand visibility and foster professional connections.
- You will be part of the Chinese sales team and will be working at DNV's Shanghai office.
DNV Supply Chain and Product Assurance is looking to recruit technical and experienced personnel to be Medical Device Assessors throughout North America with expertise specific to sterilization processes. This position can be remote from anywhere in the Continental U.S.A.
The successful candidate(s) will be responsible for conducting product reviews of client technical documentation, in accordance with the Medical Device Regulation (EU 2017/745), enabling the delivery of certification services that meet customer requirements and appropriate accreditation standards.
Job Summary:
Individuals in this role must have successfully completed a university or technical college degree in the following or similar degree fields: Biomedical Engineering, Biomechanical Engineering, Mechanical Engineering, Metallurgy, Chemical Engineering, Microbiology, Chemistry, Physics, Medicine, Pharmacy, Electrical / Electronics Engineering, or Medical Technology.
This role requires 4-years of professional experience working in the medical device industry, in the field of healthcare products or related activities. Professional experience must include at least 2-years in the design, manufacture, testing or use of the medical device or technology to be assessed or related to the scientific aspects to be assessed.
The successful candidate possesses knowledge and understanding covering a wide range of medical device technologies and hands-on experience in the design, development, manufacturing, testing, sterilization, and validation of medical devices.
What You'll Do:
- Assess / review client’s technical documentation / medical device files against the Medical Device Regulation [EU 2017/745].
- Interact directly with customers at all levels of management in developing timely, complete, and accurate reports of their current level of compliance or implementation of their technical documentation.
- Document and report assessment activities and results utilizing analytical skills, technical knowledge, and excellent written communication skills.
- Provide timely and accurate reviews of customer corrective actions.
- Conduct assessments in accordance with established procedures, maintaining a high standard of service delivery that ensures effective customer relationships.
- Conduct Technical Documentation reviews specific to products being authorized.
- Analyze complex regulatory requirements and make sound determinations of the proper course of action.
- Work with minimal supervision with the ability to assess compliance to regulatory requirements.
- Work independently or within a team environment utilizing positive interactive skills.
- Maintain appropriate assessor credentials and pursue advancement of those credentials and other related credentials as needed.
- Complete all chargeable work within the required budget and timeframes to ensure customer satisfaction and efficiency of the business.
DNV Supply Chain and Product Assurance has immediate openings on our growing Medical Device Team!
DNV Supply Chain and Product Assurance is looking to recruit technical and experienced personnel to be Active Medical Device Assessors throughout North America with expertise specific to stand-alone software and/or medical devices controlled by software. This position can be remote from anywhere in the Continental U.S.A.
The successful candidate(s) will be responsible for conducting product reviews of client technical documentation, in accordance with the Medical Device Regulation (EU 2017/745), enabling the delivery of certification services that meet customer requirements and appropriate accreditation standards.
Job Summary:
Individuals in this role must have successfully completed a university or technical college degree in the following or similar degree fields: Biomedical Engineering, Mechanical Engineering, Electrical / Electronics Engineering, Computer / Software Engineering or Medical Technology.
This role requires 4-years of professional experience working in the medical device industry, in the field of healthcare products or related activities. Professional experience must include at least 2-years in the design, manufacture, testing or use of the medical device or technology to be assessed or related to the scientific aspects to be assessed.
The successful candidate possesses knowledge and understanding covering a wide range of medical device technologies and hands-on experience in the development, manufacturing / programming, testing and validation of medical device software and / or medical devices controlled by software.
What You'll Do:
- Assess / review client’s technical documentation / medical device files against the Medical Device Regulation [EU 2017/745].
- Interact directly with customers at all levels of management in developing timely, complete, and accurate reports of their current level of compliance and implementation of their technical documentation.
- Document and report assessment activities and results utilizing analytical skills, technical knowledge, and excellent written communication skills.
- Provide timely and accurate reviews of customer corrective actions.
- Conduct assessments in accordance with established procedures, maintaining a high standard of service delivery that ensures effective customer relationships.
- Conduct Technical Documentation reviews specific to products being authorized.
- Analyze complex regulatory requirements and make sound determinations of the proper course of action.
- Work with minimal supervision with the ability to assess compliance to regulatory requirements.
- Work independently or within a team environment utilizing positive interactive skills.
- Maintain appropriate assessor credentials and pursue advancement of those credentials and other related credentials as needed.
- Complete all chargeable work within the required budget and timeframes to ensure customer satisfaction and efficiency of the business.